{"enableMapClustering": false, "isMyApplicationsEnabled": false, "domain": "livongo.com", "isThinProfile": false, "branding": {"enableTalentNetwork": 1, "homePageHeroBanner": {"useImage": 1, "image": "https://static.vscdn.net/images/careers/demo/livongo/CareersHeader_1350x340_r4.jpg", "title": "Join Us"}, "links": {"blogs": ["https://www.livongo.com/Livongo-Named-to-Fortune-Magazine-Best-Places-to-Work-List-Leading-All-Digital-Health-Companies/", "https://gentry.goldenstate.is/silicon-valleys-people-person", "https://fortune.com/2019/08/01/livongo-ipo-secret-sauce/"], "videos": ["https://www.youtube.com/embed/H48NTx00kNA", "https://www.youtube.com/embed/hBuapRxHXO0", "https://www.youtube.com/embed/HeY4i6o0GpU"]}, "privacy": {"text": "Please confirm that you agree to the <a href='https://content.livongo.com/docs/privacy_practices.pdf' target='_blank'>Data Privacy Policy</a> and <a href='' target='_blank'>Referral Policy</a>", "button": "Confirm", "title": "Data Privacy Policy"}, "navBar": {"opacity": 1, "bgColor": "#0060FC", "image": "https://static.vscdn.net/images/careers/demo/livongo/livongo-logo-2020_warm-navy.png", "link": "https://www.livongo.com", "background": "#0060FC"}, "customContent": {"positionSections": [{"body": "Livongo has reinvented the healthcare experience for people with chronic and behavioral health conditions. 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In this impactful role you will oversee and execute on an employed physician plan to include interviewing, onboarding and ongoing management of the team. In this role you will serve as the face of the clinical operations department to our physician teams, building meaningful connections to treating physicians and the broader physician community coupled with developing and managing an advocacy program that represents the provider network internally and assesses their ability to perform to Teladoc Health standards * Identify and participate in continual process improvement opportunities with a goal of improved physician productivity General liaison to Teladoc PA and MSO groups to identify user experience enhancements and additional strategic opportunities Hire, recruit, train and manage employed physicians Identify staffing needs to hire and schedule physicians into these areas Act as point person for internal representation and education on the provider's perspective Assess, track and report on overall provider satisfaction and improvement strategies Oversight and review of company communication to the providers to improve effectiveness and impact Evaluate and design initiatives to increase physician productivity Develop recruitment and training materials to promote excellence in new providers and maintain excellence in veteran providers Support the CMO and CQO in maintaining Teladoc Health quality standard in the physician network Work closely and effectively with the broader Clinical Operations team and other crossfunctional teams (i.e. IT, Finance, etc. ) to deliver overall operational excellence Provide crossfunctional management responsibilities for physician experience to include the Medical quality organization Medical Director experience Experience with delivering telemedicine care Effectiveness in leading physicians Software and product methodology Financial acumen and can manage to budget and P & L Demonstrated effectiveness in crossdepartmental collaboration Medical Degree and Board certified >10 years clinical practice MBA preferred Continued active clinical practice * LIRemote", "t_create": 1609953193, "id": 2999846, "ats_job_id": "4740545002", "name": "Vice President & Medical Director, Clinical Operations", "display_job_id": "1020", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "Remote - Other", "stars": 0, "department": "Clinical Operations ", "type": "ATS"}, {"locations": ["Mountain View, California, United States", "San Francisco, CA", "Chicago, IL", "Boston, MA", "Austin, TX", "Washington, DC", "Raleigh-Durham, North Carolina Area"], "t_update": 1610743219, "job_description": "Teladoc Health is continuing to hire with all interviewing and onboarding done virtually. Teladoc Health has planned for the future with regards to working remotely. This is a commitment from our President & CEO to our future plans for reopening and our very special and unique culture. Put your ingenuity to good use as we lead the digital health revolution together at one of Fortune's Best Places to Work in Healthcare. If you're passionate about technical innovation and making a direct impact on people's health and wellbeing, come join us at our downtown Mountain View office, just a few minutes' walk from Castro Street . (when we return to the offices). * What makes a Software Engineer at LivongoTeladoc Health different? As a part of the Member Experience Backend team, you will build the backend microservices to power our consumer facing applications across mobile, web, and smart health devices. Partner with product managers, user experience designers, mobile and web front end engineers, and data scientists to support the full product lifecycle. Build applications across our cloud APIs and services that connect biometric and clinical data across multiple health platforms, allow doctors and coaches to provide patient care via seamless access to Livongo, and deliver datascience powered care and advice to users. Support projects for the team including grooming and sizing requirements, designing solutions, defining project plans and go to market strategy. Harness state of the art technologies such as Scala, AWS, Play, gRPC, Protobuf, Kubernetes, Spark, Kafka, Microservices, MySQL, ElasticSearch, Flyway, FHIR, OAuth. * BS degree in Engineering, Computer Science or a related field. In lieu of a degree, relevant work experience and/or trade school is acceptable. 2+ years' experience in software engineering in a functional objectoriented language (Scala preferred, Java or Python). Experience developing API services for consumer mobile and/or web applications or enterprise SaaS. Experience implementing REST APIs and highlyscalable systems. Experience with eventdriven architecture in a Microservices environment is a plus. Experience designing and optimizing relational databases, such as MySQL. Experience with ETL or AWS Redshift a plus. Passion, collaboration, and productivity in a dynamic crossfunctional team environment. Strong written and verbal communication skills. The nature of work is interdisciplinary, and our teammates come from varying backgrounds e.g. (Site Reliability Engineer (SRE), Systems Engineer, Software Engineer, DevOps Engineer, Infrastructure Engineer, Production Engineer). We urge you to apply even if you feel uncertain that you have the exact background. People and culture are LivongoTeladoc Health's greatest and most valued assets! We've built a culture we are proud of that reflects our values of diversity and inclusion where everyone's voice is equally important. Our Benefits Include Competitive compensation packages Comprehensive medical, dental, vision and 401K Generous PTO policy 10 paid holidays each year Lunch provided Monday through Thursday (in office) An endless variety of healthy snacks and beverages to fuel your creativity Employee Stock Purchase Plan Employee Referral Bonus Program Team events and social gatherings Petfriendly environment in Mountain View, CA and Denver, CO Diabetes Care Prescription Reimbursement Discount/Subsidy program for gym membership Provide the full line of LivongoTeladoc Health programs and services to all employees and their families * LIRemote", "t_create": 1607111507, "id": 2215585, "ats_job_id": "4721837002", "name": "Software Engineer, Backend - Member Experience", "display_job_id": "977", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "Mountain View, California, United States", "stars": 0, "department": "Technology", "type": "ATS"}, {"locations": ["Mountain View, California, United States", "New York, New York", "Boston, MA", "Mountain View, CA", "Denver, CO", "Austin, TX", "Seattle, WA", "Remote - Other", "Denver, Colorado, United States"], "t_update": 1610803540, "job_description": "At Teladoc Health, we're transforming the lives of people with chronic conditions. This is your chance to join a fastgrowing digital health company that's on the front and center of revolutionizing access to care and to lead high visibility product initiatives. We're looking for a technicallysavvy, driven, strategic product manager to lead and define some of Teladoc Health's most high impact 3rd party integrations and product strategy to augment the power of Teladoc Health's products for our clients, partners, and members. In this role, you will focus on member experience and client needs while ruthlessly evaluate and execute technical feasibility of each initiative in partnership with the engineering and other crossfunctional teams. Are you ready to be a part of something big and high impact? Ready to improve lives? If yes, reach out to talk to us and apply for this role. At Teladoc Health you will enjoy the diversity of experience and amazing talent of our team, working with colleagues from places such as Google, Evernote and Amazon on the consumer side, and GE, Cigna and Allscripts on the healthcare side. This is a highlycollaborative, extremely fastpaced, innovative environment where you'll find your excitement building as you're both challenged and gratified by progress, every day. * Lead product strategy and 3rd party integrations endtoend (ideation to adoption) to realize the full benefit for our clients and members Work closely with our Engineering, Design, Commercial, and Clinical Teams to clearly lay out the product requirements for 3rd party integrations Use customer feedback, market trends, business initiatives, and data analyses to define the roadmap priorities and timelines Conduct handson troubleshooting and ensure timely resolution of issues for our customers Solicit ideas and feedback, gather requirements, write product specs and workflows, and coordinate crossfunctionally 5+ years of experience in product management Have successfully delivered products with 3rd party integrations Knowledge of API, SDKs, and 3rd party integration best practices Businessminded and could incorporate user and business needs into decision making process Deliver crisp product requirement documents that are easily understood by technical and nontechnical folks Ability to work effectively on technical topics and interface with engineers Strong execution capability in a complex environment with various stakeholders Experienced in collaborating with internal and external stakeholders at all levels Team player who can drive towards winwin situations and effectively collaborate with Engineers, Designers, and other crossfunctional teams Strong documentation, presentation, and communication skills Nice to have skills: Technical degree in Engineering, Computer Science, or a related field Experience with telehealth or in the healthcare industry Passion for helping people with chronic conditions live better An understanding of how to develop and launch products in higherrisk, regulated environments *", "t_create": 1600453447, "id": 1809255, "ats_job_id": "4660791002", "name": "Senior Technical Product Manager (Remote)", "display_job_id": "893", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "Mountain View, California, United States", "stars": 0, "department": "Product", "type": "ATS"}, {"locations": ["Mountain View, California, United States", "Mountain View, CA", "Denver, Colorado", "Chicago, IL, USA", "Austin, TX, USA", "Seattle, WA, USA", "Washington d.c. Metro Area"], "t_update": 1610751697, "job_description": "Simply stated, Teladoc Health exists to empower people with chronic conditions to live better and healthier lives. This is your chance to help to build and scale Teladoc Health's product platform during a time of tremendous growth and product expansion. * What makes a Staff Software Engineer at Teladoc Health different? As a Staff level member of the Enterprise Backend team, you will: Build the backend platform that powers Teladoc Health's business growth and partnership expansions. Take ownership of our microservices and data infrastructure that: Automatically provision new business customers across dozens of features Determine eligibility and set up new member accounts in a matter of seconds Manage our billing process to enable revenue and growth Connect biometric and clinical data across multiple health platforms Allow doctors and coaches to coordinate patient care via seamless access to Teladoc Health Partner with product managers, web and mobile engineers, data scientists, clinical experts, and operations teams to support the full product lifecycle. Apply and lead the best practices to create elegant, adaptable, scalable software. Harness frameworks such as Scala, Play, gRPC, Kafka, MySQL, ElasticSearch, Kubernetes, Prometheus, FHIR, OAuth, and SAML, with the opportunity to contribute code and design to Teladoc Health's common backend infrastructure. Design rearchitecting the monolithic application into a microservice application. Architect our backend applications using Big Data frameworks like Spark and EMR, as well as AWS managed services like DynamoDB, Redshift, Kinesis, Data Lake, and Athena. Mentor, coach junior engineers. * BS/MS degree in Engineering, Computer Science or a related field. In lieu of degree, relevant work experience and/or trade school is acceptable 10+ years experience in software engineering in a functional or objectoriented language (Java, Scala or Python) Experience implementing REST/gRPC APIs and eventdriven architecture Solid grasp of engineering principles, testdriven development, and CI/CD process Passion, collaboration, and productivity in a dynamic crossfunctional team environment Strong written and verbal skills, including the ability to communicate succinctly, effectively explaining technical concepts to nontechnical personnel Adaptability in changing work environments, managing new priorities, new instructions, delays, or unexpected events The nature of work is interdisciplinary, and our teammates come from varying backgrounds, e.g. Site Reliability Engineer (SRE), Systems Engineer, Software Engineer, DevOps Engineer, Infrastructure Engineer, Production Engineer. We urge you to apply even if you feel uncertain that you have the exact background. People and culture are Teladoc Health's greatest assets! It reflects our values and the world we live in. One of diversity and inclusion where everyone's voice is of equal importance. * Our Benefits Include Competitive compensation packages Comprehensive medical, dental, vision and 401K Generous PTO policy 10 paid holidays each year Lunch provided Monday through Thursday (in office) An endless variety of healthy snacks and beverages to fuel your creativity Employee Stock Purchase Plan Employee Referral Bonus Program Team events and social gatherings Petfriendly environment in Mountain View, CA and Denver Diabetes Care Prescription Reimbursement Discount/Subsidy program for gym membership Provide the full line of Livongo programs and services to all employees and their families *", "t_create": 1592585737, "id": 1390585, "ats_job_id": "4583444002", "name": "Senior Software Engineer, Enterprise", "display_job_id": "722", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "Mountain View, California, United States", "stars": 0, "department": "Engineering", "type": "ATS"}, {"locations": ["Remote - Other", "Chicago, IL", "Boston, MA", "Denver, CO", "Austin, Texas", "San Francisco, CA", "Remote", "Mountain View, California, United States", "San Francisco Bay Area"], "t_update": 1610743220, "job_description": "Remote Simply stated, Teladoc Health exists to empower people with chronic conditions to live better and healthier lives. Teladoc Health is seeking an engineer with an emphasis on data processing, transformation, fidelity and scalability. The applicant should have a strong interest in the interface between realtime and reporting systems, pulling data from multiple sources into central data storage, and collaborating with internal Livongo teams to help provide for their data needs. * What makes a Senior Data Engineer at Teladoc Health different? It is engineering! Members are why we come to work every day and our engineers design and developing the product, product features, and tools for members to have a best in class health consumer experience throughout their journey with Livongo Strong communication skills especially around collaboration with internal Livongo teams After our Members, data is pretty significant at Livongo and our engineers design and develop data pipelines to manage how data flows between our disparate systems Develop real time member registration with our CRM, integrating data systems across businesses like MyStrength, Retrofit, Livongo, etc. Work with Scala, Python, Tensorflow, Keras, SKL (or Scala/DL4J) to build productiongrade machine learning (ML) pipelines and tools Create tools and data sets to assist data science Perform continuous integration to ensure that every step of an ML pipeline is testable and automated Assist in maintaining data integrity in production systems Use trained models to enable rapid experimentation Participate in Agile planning around data feature requests and advocate for the best data engineering projects in priority planning. Collaborating closely with Teladoc Health's ML experts, Data Scientists, Product Managers and clinical researchers to build products that help people live better lives * Experience with big data technologies such as Hadoop and Spark, and a strong depth of expertise with at least one of these Unshakeable (nearly innate) grasp of software engineering fundamentals Specific experience creating and maintaining production pipelines Keen attention to detail and a knack for prioritizing competing objectives The ability to solve reallife business problems with data A passion for using your work to improve lives BS degree in Engineering, Computer Science or a related field. In lieu of degree, relevant work experience and/or trade school is acceptable 7+ years' experience in software development 3+ years in a data engineering role Strong SQL development experience (Postgres / AWS Redshift/MySQL) Expertise in Scala, Java, or Python People and culture are Teladoc Health's greatest and most valued assets! We've built a culture we are proud of that reflects our values of diversity and inclusion where everyone's voice is equally important. * Our Benefits Include Competitive compensation packages Comprehensive medical, dental, vision and 401K Generous PTO policy 10 paid holidays each year Lunch provided Monday through Thursday (in office) An endless variety of healthy snacks and beverages to fuel your creativity Employee Stock Purchase Plan Employee Referral Bonus Program Team events and social gatherings Petfriendly environment in Mountain View, CA and Denver Diabetes Care Prescription Reimbursement Discount/Subsidy program for gym membership Provide the full line of Livongo programs and services to all employees and their families * LIRemote", "t_create": 1578436692, "id": 1052690, "ats_job_id": "4464670002", "name": "Senior Software Engineer, Data", "display_job_id": "526", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "Remote - Other", "stars": 0, "department": "Engineering", "type": "ATS"}, {"locations": ["Mountain View, California, United States", "Mountain View. CA", "San Francisco Bay Area", "United States"], "t_update": 1610753795, "job_description": "This is product creation and marketing in the age of nextgeneration digital healthcare. It's innovative and awesome and rich with opportunity. If you love to create strategy, brainstorm, collaborate and produce, come talk; let's wow each other. We value diversity, creativity and a fresh perspective. In your role as Product Marketing Manager, you'll be responsible for the commercial success of Teladoc Health's products in the marketplace. This is your chance to stretch your wings in two directions, managing both from the development side of marketing, and the customerfacing side, positioning our products after launch. You'll identify market needs and market capitalization strategies, working with Product Management to optimize product capabilities, features, pricing and messaging. This position offers creativity and personal gratification during a time of explosive growth for our company. Lead and shine, while you not only build Teladoc Health's reach and brand, but also empower people with chronic and behavioral conditions to live better, healthier lives. * Collaborate closely with Product Management to build business cases for new products Partner with Commercial leadership to develop go to market strategy for new offerings Optimize product value proposition by determining product pricing, positioning, and messaging Develop product content for downstream marketing and sales enablement Conduct market analysis, both primary and secondary research, and synthesize client and member feedback in collaboration with Teladoc's crossfunctional teams to support the above activities Manage new product commercialization and monitor health of product launches, providing regular updates to executive stakeholders Manage internal and external communications regarding Teladoc's product innovation pipeline * 5 years' marketing and/or product management experience Experience in behavioral health or knowledge of the space Exceptional marketing skills in areas such as:, pricing, product positioning, B2B and/ or consumer marketing Strong communication skills that facilitate presenting and communicating information in a clear and compelling manner Intellectual curiosity: the ability to see and explore new possibilities Ability to build rapport at all levels within an organization Energy and flexibility for teamwork and collaboration in a dynamic, fastpaced environment Resultsoriented approach with a proven track record of revenuedriving success Passion for Teladoc Health's mission A Bachelor's degree Impress us even more: A Master's degree Startup experience Management consulting or investment banking experience *", "t_create": 1577159905, "id": 1052574, "ats_job_id": "4459100002", "name": "Product Marketing Manager", "display_job_id": "453", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "Mountain View, California, United States", "stars": 0, "department": "Marketing Product", "type": "ATS"}, {"locations": ["Remote - Other", "Remote"], "t_update": 1610825440, "job_description": "As a Senior Copywriter, you will be joining our internal creative studio made up of talented, likeminded and collaborative creatives\u2014all in on our mission of transforming how people access healthcare. You'll be the voice of our B2B brand, delivering clear, human and creative writing across an array of touchpoints \u2014 everything from white papers, to emails, to web and digital content, to infographics \u2014 transforming complex concepts, data and insights into precise, simple, relevant copy. The successful candidate will possess resourcefulness and passion for creating a clear path to concepting and development through an obsession with finding inspiration, planning and tackling multifaceted briefs. * Nail the brief (and have the courage to go beyond it) with precise and creative copy Develop copy for a range of online and offline marketing materials and campaigns Write a broad spectrum of content\u2014from five words to 5,000\u2014to meet the needs of short and longform pieces Craft messaging that motivates highlevel decisionmakers to think and act differently Collaborate with art directors to create cohesive deliverables and to present and defend the work as appropriate Contribute to project planning and strategy discussions Review copy created by others and offer feedback, championing for our voice/tone and messaging guidelines See projects through from draft to finished product across varying timelines and deadlines Manage multiple projects, with the ability to switch from one to the other seamlessly Develop and maintain a clear and consistent brand voice and copywriting style guide Apply our brand voice and guidelines in fresh, relevant ways Deep healthcare B2B marketing writing experience 7+ years' experience working as a copywriter Expertise in writing for all digital mediums including websites, apps, social channels, email and video Bachelor's degree in advertising or communications, or equivalent experience with a great portfolio Must have familiarity with commonly used style guides Clear, concise written and verbal communication Initiative and motivation to make big things happen Wellorganized and comfortable in a fastpaced environment *", "t_create": 1610824851, "id": 3303747, "ats_job_id": "4750616002", "name": "Senior Healthcare Copywriter", "display_job_id": "1055", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Remote - Other", "stars": 0, "department": "Marketing", "type": "ATS"}, {"locations": ["Remote - Other", "Remote"], "t_update": 1610825769, "job_description": "The Senior Client Manager is a seasoned professional, responsible for all aspects of strategic and daytoday account servicing of a book Reseller clients. Reseller clients include Third Party Administrators, Resellers, discount cards, associations, Professional Employer Organizations, and other entities that resell Teladoc to employer clients and aggregate all contact points. The Senior Client Manager will have proven ability to form relationships with large key client stakeholders at varying levels within an organization. The position requires an individual who can balance revenue growth, client support, strategic influence, while mobilizing and motivating internal resources to resolve client issues. The Senior Client Manager will develop and support strategic plans for an assigned client base. Responsibilities include oversight of the implementation process of Teladoc Health's services, onboarding of new business under existing contracts, review of member communication ideas, utilization growth/management, review and management of monthly reports as well as Quarterly and Annual Client reviews. The Client Manager is also responsible for daily management of client needs, coordination and management of projects, maintenance of client relationships, organic growth sales of existing Teladoc Health products as well as upselling of new Teladoc Health products into existing client base. * Develop knowledge and actively seek current information about Client's organization structure, products, services and markets services. Perform monthly calls or facetoface meetings with assigned clients to review reporting, additional training needs, project status, review outstanding issues and any new opportunities to integrate additional services Work with internal departments such as implementations for new logo acquisition, integrations team for onboarding new business with existing clients and servicing team for issue resolution Evaluation, approve and manage special projects/requests from assigned clients including but not limited to determining feasibility of request, resource utilization and ownership of project completion. Demonstrate a strong ability to work in crossfunctional teams Drive performance to meet team and company goals Provide internal reporting to appropriate management of client's status, outstanding request and general needs to ensure adequate communication to all departments. Works closely with Sales to manage client needs and expectations. Provide internal management of information to assist in the updating of monthly forecasts and billing. Work directly with clients to promote product utilization. 5+ years experience in client management Bachelor degree preferred Health plan experience preferred Excellent oral and written communication skills Strong customer service mindset and ability to exceed client expectations Process and detail oriented Excellent analysis and organization Dedication and willingness to work hard often under high production volumes Excellent time management skills, with ability to consistently meet deadlines Team Oriented Willingness to learn new things Ability to work independently and maintain focus after instructions are given with minimal supervision Possess the ability to work on multiple projects, define tasks and assign priority levels with minimal supervision Proactive, resourceful, strong team player PC proficiency in MS Word, Excel, PowerPoint and Salesforce * LIRemote", "t_create": 1610642734, "id": 3296402, "ats_job_id": "4748498002", "name": "Senior Client Manager - Reseller", "display_job_id": "1051", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Remote - Other", "stars": 0, "department": "Health Services Segment", "type": "ATS"}, {"locations": ["Remote - Other", "Remote"], "t_update": 1610738523, "job_description": "The Client Executive is responsible for all strategic and daytoday management of the clients within their book. Develop key strategic relationships with client leadership, including Product, Clinical, Sales, and Account teams, as well as certain key ASO clients and their consultants, as appropriate. Ensures successful implementation, servicing, utilization support, and upselling. Drives business partner solutions, product strategy, and revenue growth. Employs consultative and strategic client management. Develops retention strategies, including contract renewal, product expansion, and new market development. Responsible for measuring and relaying impact and value, including ROI, cost avoidance, population health management, and member wellness. Responsible for client satisfaction. Mobilizes and motivates company internal resources to resolve client issues, streamline processes, and maximize profit. Works closely with Customer Marketing department to drive utilization within health plan fully insured and ASO client business. Responsibilities also include utilization support strategies such as benefit design and member communication strategies, including identification of client capabilities. The Client Executive is responsible for conveying the value Teladoc brings in terms of ROI, cost avoidance, population health management, and employee wellness to the client, and the client's consultant, if applicable. * Relationship Management Manage all client touchpoints and retention efforts, including annual renewals, key relationship changes, upsells, and fee renegotiation Exhibit thought leadership and deep understanding of the client landscape, including cost containment strategies, engagement, utilization, client requirements, market drivers, and buying cycles Perform account review in person meetings and calls to communicate value creation, reporting, project status, outstanding issues, and opportunities to integrate additional Teladoc solutions Coordinate strategy and issue resolution with Finance, Operations, Data Transfer, Legal, Product, and IT Develop deep knowledge and actively seek current information about client's organizational structure, products, services, and markets Evaluate, approve, and manage client special projects/requests, including but not limited to, determining feasibility of request, resource utilization, and ownership of project completion Provide internal management with information to assist in updating monthly forecasts and billing Develop relationships with client leadership and its key ASO clients to support clients use for reference, speaker, and media requests Develop and communicate key performance metrics with Teladoc leadership Demonstrate capacity to manage changing priorities and ambiguity while remaining calm and controlled Manage the creation, distribution, and review of client reporting Work closely with Sales to manage client needs and expectations Use Salesforce database to log activities and sales opportunity management Revenue Generation Maintain satisfied clients through consistent client support Support ASO client sales and retention efforts Identify growth opportunities across portfolio via additional lines of business and product upselling Direct renewal activities Master Teladoc product offerings and value propositions Drive increase utilization across all lines of business Exceptional relationship building & problemsolving skills Demonstrate poise and grace under pressure Ability to command the presence of others Relatable and authentic, engage in a strategic conversation while aligning pragmatic solutions Higher than average sense of urgency with a keen interest in driving results Exceptional relationship building & problemsolving skills Positive attitude Excellent oral and written communication skills Excellent analysis and organization skills Team Oriented Detail Oriented Process Oriented Proficiency in MS Word, Excel, PowerPoint, Project, and Salesforce * LIRemote", "t_create": 1610587068, "id": 3295235, "ats_job_id": "4747996002", "name": "Client Executive, Health Plan Client Management", "display_job_id": "1049", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Remote - Other", "stars": 0, "department": "Sales", "type": "ATS"}, {"locations": ["Remote - Other", "Remote"], "t_update": 1610659835, "job_description": "The Medical Director, Mental Health Policy and Quality is a Psychiatrist role responsible for policies and quality of our various mental health offerings. This role partners heavily with a variety of teams, including Product Development, Operations, Sales and Analytics, to ensure bestinclass medical quality across our mental health offerings. This role requires a combination of clinical subjectmatter expertise blended with strong business acumen and abilities. * Serve as the clinical subjectmatterexpert on mental health quality and policies Review and continuously evolve mental health clinical practice guidelines Develop scalable surveillance and feedback systems to foster improved MH quality Under direction of the CMO, own the mental health program quality OKRs and develop measurement tools to demonstrate quantifiable improvements in our services. Monitor member feedback and utilize data to improve MH care Oversee expansion and governance of our MH network Partner closely with a variety of internal teams, including product development, Operations, Sales and Analytics to ensure that our services are delivered based on member and market needs as well as regulatory requirements In partnership with crossfunctional teams, develop and refine clinical workflows, policies and quality requirements for assigned product(s) Develop and execute clinician dashboards that evaluate key performance measures Represent the company and product(s) externally to clients and investors, including participating in sales and client management presentations Actively engage in the company's physician leadership network, including sharing best practices, developing provider trainings and engagement activities and/or other networking opportunities Actively maintain uptodate knowledge on the evolving virtual care market and trends, and utilize this knowledge to continuously improve the clinical quality of our MH services Strong demonstrated business acumen with ability to effectively communicate clinical subjects to nonclinically trained audiences Ability to set business goals and OKRs, and measurement milestones to achieve Ability to thrive in fast moving, innovative corporate culture Proven abilities to implement ideas and processes to improve patient experience Teamplayer mindset with ability to drive projects forward Experience and skill with public speaking, including with clients and prospects Willingness and ability to travel for support of externallyfacing Teladoc Health endeavors (e.g., sales meetings, policy events) (~25%) Medical Degree in Psychiatry and Board certified 7+ years of active clinical practice Prior experience working in the telehealth field required Prior experience working in a client and/or prospectfacing capacity * LIRemote", "t_create": 1610499028, "id": 3289777, "ats_job_id": "4746685002", "name": "Medical Director, Mental Health Quality and Policy", "display_job_id": "1043", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Remote - Other", "stars": 0, "department": "Clinical Operations ", "type": "ATS"}], "facets": {"skills": {"Software Development": 15, "Leadership": 12, "Medical Director": 10, "Java": 22, "Acute Care": 10, "Software Engineering": 15, "Scala": 16, "Python": 22, "Healthcare": 26, "REST": 22, "SQL": 15, "Medicine": 10, "API": 30, "Architecture": 16, "Mysql": 22, "Product Management": 13, "Spark": 16, "Strategic Planning": 10, "Docker": 13, "Software": 13}, "departments": {"Engineering": 7, "Marketing": 6, "Product": 5, "Technology": 4, "Data Science": 3, "Supply Chain": 3, "Sales": 3, "Operations": 2, "Clinical Operations ": 2, "Marketing Product": 2, "People Ops": 2, "Client Implementation": 1, "Finance": 1, "Marketing Usage": 1, "Health Services Segment": 1, "Clinical": 1, "Legal": 1, "Client Success": 1, "Member Support": 1, "Marketing Commercial": 1}, "seniority": {"Mid/Senior": 24, "Entry": 19, "Director/Executive": 5}, "locations": {"remote": 28, "Remote - Other": 24, "Mountain View, California, United States": 19, "Remote": 15, "Mountain View, CA": 10, "Denver, CO": 10, "Chicago, IL": 9, "Chicago, Illinois, United States": 6, "Denver, Colorado, United States": 4, "Boston, MA": 4, "San Francisco, CA": 4, "Austin, TX": 3, "Chicago, IL, USA": 2, "New York City, NY": 2, "Seattle, WA": 2, "San Francisco Bay Area": 2, "Mountain View": 2, "Denver, CO, USA": 2, "United States": 2, "Austin, TX, USA": 2, "Raleigh-Durham, North Carolina Area": 1, "New York, NY, USA": 1, "Senai, Johor, Malaysia": 1, "New York, New York": 1, "Remote, OR, USA": 1, "Seattle, WA, USA": 1, "Dallas, TX": 1, "San Francisco, California, United States": 1, "Denver, Colorado": 1, "Washington, DC": 1, "Chicago, IL ": 1, "Mountain View. 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